GCash Jili Terms and Conditions for Filipino Players

To create an account on GCash Jili, you must be at least 21 years of age and a resident of the Philippines. By registering, you confirm that all information you provide — including your full name, date of birth, mobile number, and GCash account details — is accurate, complete, and belongs to you. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice and any associated balances may be forfeited. GCash Jili reserves the right to request supporting documents, such as a government-issued ID, to verify your identity before processing your first withdrawal or at any point during your account's lifetime. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify the support team at [email protected] immediately. Players who are found to have provided false information during registration may have their accounts permanently closed and any pending withdrawals cancelled.

All transactions on GCash Jili are conducted in Philippine pesos (PHP). Deposits are accepted via GCash, Maya, and selected Philippine bank transfer channels, and are credited to your account balance once the payment has been confirmed by the relevant payment provider. GCash Jili does not accept deposits from third-party accounts — the payment method used for deposits must be registered in your own name and must match the details on your GCash Jili account. Withdrawal requests are subject to identity verification and may require you to submit a valid government-issued ID if you have not already done so. Processing times vary by payment channel: GCash withdrawals are typically completed within a few hours of approval, while bank transfers may take one to three business days. GCash Jili reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity, money laundering, or a breach of these terms. Full details on supported payment channels, minimum and maximum transaction amounts, and processing timelines are available on the Withdrawal page.

All games available on GCash Jili — including live casino titles, virtual casino games, and slot games — are governed by individual game rules that are displayed within each game interface. Players are responsible for familiarising themselves with the rules of any game before placing real-money wagers. GCash Jili uses certified random number generation and live dealer systems to ensure that all game outcomes are fair and independent of previous results. Any attempt to manipulate game outcomes, exploit software errors, use automated betting tools, or collude with other players is strictly prohibited and will result in immediate account suspension. Winnings derived from exploiting a technical error or a manifest mistake in odds or payouts are not valid and will not be honoured; GCash Jili reserves the right to void such bets and recover any incorrectly credited amounts. If you believe a game result was incorrect, you may raise a dispute with the support team within 72 hours of the relevant game session. All dispute decisions made by GCash Jili following a thorough review are final and binding.

GCash Jili is committed to promoting responsible gaming among all Filipino players and provides a range of tools to help players manage their activity, including deposit limits, session time reminders, and self-exclusion options. Players who wish to activate any of these tools can do so through their account dashboard or by contacting the support team at [email protected]. Self-exclusion requests are processed promptly and, once active, prevent the player from accessing their account for the chosen exclusion period; early reversal of a self-exclusion is not permitted. GCash Jili strictly prohibits the use of the platform by anyone under the age of 21, and any account found to belong to an underage player will be closed immediately with all balances forfeited in accordance with applicable regulations. If you feel that your gaming habits are causing financial or personal harm, we strongly encourage you to visit the Responsible Gaming page for guidance and support resources available in the Philippines. GCash Jili reserves the right to impose account restrictions or initiate a responsible gaming review on any account that shows patterns consistent with problem gambling behaviour. Your wellbeing is a priority, and our support team is available around the clock to assist with any responsible gaming concerns.

GCash Jili collects and processes personal data in accordance with its Privacy Policy, which forms part of these terms and conditions and should be read alongside this document. By creating an account, you consent to the collection, storage, and use of your personal information for the purposes of account management, payment processing, identity verification, and regulatory compliance. All personal data is encrypted and stored securely; it is never sold to third parties or used for purposes beyond those described in the Privacy Policy. GCash Jili may share data with licensed payment processors, identity verification providers, and regulatory authorities where required by Philippine law. You have the right to request access to your personal data or to request its deletion by contacting [email protected], subject to any legal retention obligations that may apply. Players are responsible for keeping their own devices and login credentials secure to prevent unauthorised access to their accounts. Any suspected data breach or security incident should be reported to the support team immediately so that appropriate action can be taken.

Players must use GCash Jili solely for lawful personal entertainment purposes and must not engage in any activity that violates Philippine law, these terms, or the rights of other players. Prohibited conduct includes, but is not limited to: creating multiple accounts, using another person's identity or payment method, engaging in fraudulent chargebacks, attempting to hack or disrupt the platform, and using the platform to launder money or finance illegal activities. GCash Jili monitors account activity continuously and may suspend or permanently close any account where prohibited conduct is detected, without prior notice and without obligation to return any balance where the conduct constitutes a breach of these terms. Players whose accounts are suspended for a suspected breach will be notified by email and given an opportunity to respond before a final decision is made, except in cases where immediate closure is required to prevent ongoing harm. GCash Jili also reserves the right to close any account at its sole discretion, with reasonable notice, for business reasons unrelated to player conduct, in which case any verified balance will be returned to the player via their registered payment method. Appeals against account closure decisions can be submitted to [email protected] within 30 days of the closure notice.

GCash Jili reserves the right to update or amend these terms and conditions at any time to reflect changes in applicable Philippine regulations, platform features, payment methods, or business operations. When material changes are made, registered players will be notified by email to the address on their account, and the updated terms will be published on this page with a revised effective date. Continued use of the platform after the effective date of any update constitutes acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact [email protected] to request account closure and withdrawal of any remaining balance. GCash Jili encourages all Filipino players to review this page periodically to stay informed of the current terms. These terms are governed by the laws of the Philippines, and any disputes arising from them shall be subject to the jurisdiction of the appropriate Philippine courts. For any questions about these terms, please visit the FAQ page or contact the support team directly.